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Paul Birss
Saving Dollars
Frankston Business Centre
Suite 10 / 108-120 Young St
ph: 03 9783 7911
Paul Birss is a credit representative (CR No. 399069) of BLSSA Pty Ltd (Australian Credit Licence No. 391237)

The Complaints Officers are senior personnel in our organisation and in BLSSA Pty Ltd and have the necessary experience and authority to handle your complaint and make relevant decisions on outcomes.
The complaint need not be in writing and may be presented by any reasonable means, for example letter, telephone, email or in person.
Should you not be satisfied with the outcome of our investigation of your complaint you have the option of contacting the


Australian Financial Complaints Authority(of which we and BLSSA Pty Ltd are members) on:

Online:www.afca.org.au Email:info@afca.org.au

Phone: 1800 931 678

Mail: GPO Box 3, Melbourne, VIC 3001


Should you have a complaint about our services, please contact:

Saving Dollars Pty Ltd Complaints Officer:

Name: Paul Birss

Position: Director

Address: Suite 10 / 108-120 Young St Frankston VIC 3199

Phone: 03 9783 7911

email: savingdollars@bigpond.com


BLSSA Pty Ltd Advice Complaints Officer

Address: PO Box 626

Collins St West, VIC 8007

Phone: 03 8616 1443

email: resolutions@BLSSA.com.au